A new paradigm shift is afoot in the world of Apple IT support. Proactive management is rightfully replacing reactive triage. The end result is increased efficiency for the consultant and greater cost-savings for the customer. Support is offered through a bundled suite of tools collectively known as IT Managed Services. Device Management is a core service in the package, providing zero touch out of the box device configuration ,adherence to company policy, security, and OS/app installations and updates. We have partnered with a number of device management providers, most recently JAMF, one of the most respected in the industry. http://www.jamf.com